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Education History
AS in psychology, a BS in Christian counseling, a BS in life coaching, and a BS in addiction and recovery from Liberty University.
Awards
Cathy is the recipient of numerous award including the Wavy TV Channel 10 Who Care Award, the Zeta Phi Beta Sorority Finer Woman Award, Hampton Roads Gazeti Exemplar Award, ACHI Magazine Woman of the Year Award, ACHI Magazine Philanthropist Award, Genieve Shelter Hero Award, and the Garden of Hope Unity Award from Gethsemane Community Fellowship Church. Cathy’s work has been featured on the nationally syndicated Dr. Oz Show. Wavy 10 News, 13 News Now, and WTKR Channel 3.
Professional
Professional Interests
Consulting Services
Employment History
Experience:
Anthem, Virginia Beach, Va.
02/2013-09/2018
Enrollment Data Analyst II
Responsible for daily business operations, including overseeing the automated daily and monthly enrollment file updates, member reconciliation process for assigned markets and resolution of complex enrollment issues. Provides process oversight of daily business operations to Enrollment Analysts as it relates to resolution enrollment processes of assigned markets. Serves as Subject Matter Expert for Enrollment Operations in assigned market(s). Monitors market-specific Service Level Agreements (SLAs) per contractual requirements, escalating issues to management as needed. Interfaces with state agencies, Health Plans, and various internal departments as needed to investigate and resolve complex enrollment issues. Participates in market meetings and audits as needed to provide market specific details regarding enrollment load and reconciliation processing.
Western Tidewater Reginal Jail
Volunteer, Life Coach
06/2015-Present
Support individuals with struggles pertaining to mental health, psychological trauma or substance use. Assist clients with articulating their goals for recovery, learning and practicing new skills, helping them monitor their progress, supporting them in their treatment, modeling effective coping techniques and self-help strategies.
My Help My Hope, Inc., Chesapeake, Va.
Non-profit organization
1/2008-Present
Executive Director, Volunteer, Advocate
Diligent Victim Advocate: Accepts domestic violence, sexual assault, and substance abuse clients referred from shelters, and other various organizations in Hampton Roads through collaborations, and assists those in need our services through the process of emotional recovery and aids them in the setting and accomplishment of life goals. Connects victims and survivors with various community organizations and raised funding for transportation, food, clothing, and child care needs, for victims. Domestic Violence Awareness and Prevention Trainer: Trained more than 35 different audiences on domestic violence prevention and awareness. Excellent Project Manager: Manages and directs annual domestic violence events. Directed high-visibility events to raise resources for domestic violence victims and to promote awareness to include Operation School Uniform, Operation Wish List, Be Silent No More Campaign that raises awareness, Hampton Roads Excellence Gala Fundraiser, Hampton Roads Youth Empowerment Conference, and Behind the
