ADRIANA RIVERA

Member Type: Student
Visitors: 357

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Personal Information

First Name ADRIANA
Last Name RIVERA
Gender Female
City STRATFORD
State Connecticut
Zip Code 06614

Academics

School

Southern New Hampshire University
Level College
Graduation Year 2021
Course(s) Accounting, Business Administration, Economics, English, Mathematics, Philosophy, Psychology, Statistics
Education History • SOUTHERN NEW HAMPSHIRE UNIVERSITY- 2500 N RIVER ROAD, HOOKSETT, NH 03106 USA
• Intended Bachelor of Science 2021: Business Administration/Industrial Organizational Psychology

• IONA COLLEGE- 715 NORTH AVENUE, NEW ROCHELLE, NEW YORK 10801 USA
• Attended: Aug. 2017-Dec. 2018 (three full semesters)

• FRANK SCOTT BUNNELL HIGH SCHOOL- 1 BULLDOG BOULEVARD, STRATFORD, CT 06614 USA

• High School Diploma June 2017
•

Professional

Professional Interests Customer Service, Food/Beverage, Hospitality, Human Resources, Journalism, Management, Marketing, Military, Nonprofit - Social Services, Sales, Staffing/Recruiting, Travel/Tourism
Employment History NAVY GATEWAY INNS AND SUITES- FRONT DESK ASSOCIATE
(NOV. 2019-CURRENT) 40HRS/WEEK AT $11/HR
• Answered phone calls regarding customer concerns.
• Communicated with maintenance and housekeeping staff.
• Assisted guests with many needs.
• Planned group and individual reservations.
• Communicated with guests, accommodated requests.
• Filed financial paperwork while maintaining security standards.

TRUMBULL MARRIOT SHELTON- RESTAURANT RECEPTIONIST/HOSTESS
(JAN. 2019-MAY. 2019) 40HRS/WEEK AT $11.11/HR
• Answered phone calls regarding entire restaurant.
• Communicated statistics of in-house capacity to staff members.
• Assisted guests in ordering breakfast, lunch, and dinner.

• Delivered room service upon requests.

• Planned group and party reservations for private dining room
• Assisted servers in showing guests to desired seat in restaurant.
• Communicated with guests, accommodated requests.
• Maintained cleanliness of dining room area.
IONA COLLEGE-ORIENTATION LEADER
(SUMMER 2018) 40+HRS/WEEK AT $11.00/HR
• Oriented first year college students in arrival to campus.
• Facilitated group activities and games for socialization.

• Informed students of on and off campus regulations/policies.
• Facilitated an overnight stay of 30 students.
• Conducted full campus tours.
JAXS SALES AND SERVICE- RECEPTIONIST
(MAY 2016-AUG. 2017) 40HRS/WEEK AT $10.00/HR
• Communicated with customers and answered their questions.

• Arranged appointments with customers.

• Assisted customers upon purchasing items.
• Maintained cleanliness of office space.

WENDY’S RESTAURANT COMPANY- CREW MEMBER
(JAN. 1, 2017-JUN. 2017) 35HRS/WEEK AT $9.50/HR
• Serviced customers at front register with excellent customer service.
• Quickly prepared meals upon request.
• Trained new staff to perform tasks.
• Maintained store cleanliness.
DUNKIN DONUT’S COFFEEHOUSE- CREW MEMBER (JUN.2016-DEC.2016) 30HRS/WEEK AT $8.00/HR
• Attended to the needs of customers.
• Serviced through the food and drink stations, preparing orders
• Maintained store cleanliness for closing

Community Service

History • IONA IN MISSION: ST FRANCIS INN: Served the poor and marginalized with food and clothing in Philadelphia, PA.

• ABRAHAM HOUSE: Tutoring at-risk children K-5 in the South Bronx of New York City.

• IONA COLLEGE MIDNIGHT RUN: Serving meals and clothing to the poor and marginalized of Manhattan, NY.

• HABITAT FOR HUMANITY: Assisted in the building of a home wrecked by Hurricane Sandy in Brooklyn, NY.

• USO (UNITED SERVICE ORGANIZATIONS): Participating in various service projects geared toward active duty military and their families stationed overseas in Europe.